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Within 14 days upon receipt of the goods, claim should be submitted by buyer if there isn’t as described or any quality problem. After negotiation with C-Data, and both agree for the agreement, you can start the items exchange or cancel order to get the refund .
Cancel order and return terms:
1. Start your return
2. select the item you want to return in your purchase history on your shopping order. and put the paper writing why need to return back item.
3. Ship the item back to C-DATA, freight cost by the buyer,and send the tracking number to the C-DATA, and make a noted from which company, contact person, email and phone number, which model?how many pcs will send it back .
Receive your refund:
C-Data will refund your money in 14days after get the return goods or item exchange.
Not resolved? Let us know.
The maintenance is free of charge, but both party needs to afford the freight cost, such as buyer afford the freight cost back to factory, and seller afford the freight cost back to the buyer.